SWAMIJEE.IN – Return & Refund Policy
In most of the cases items shopped from SWAMIJEE.IN website can be returned within 10 days after the date of delivery whereas for some the return policy may follow different trends as per their needs and requirements.

Return Policy – If any customer is not satisfied with the product, and wants to return the parcel. He will not get a refund, they can only get a replacement of the same product. We never ship counterfeit goods, but sometimes goods get damaged during transportation.
Our refund and return policy lasts for 10 days. If 10 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It should also be in the original packaging.

Seller’s Return Policy:
SWAMIJEE.IN Swami Ji Anupam Mohanta reserves the right to refuse or cancel any order for any reason whatsoever. Cancellation of any order may include limitations on quantity, inaccuracies or errors in product or price issues. If the entire order or any part of your order is cancelled, the buyer will be informed. If an order is canceled after your credit/debit card has been charged, the amount will be refunded to your account. Any excess amount for which we have originally obtained authorization from your card issuer, if not met by our Merchant Banker in time, will not be charged. If your card/bank account is charged in error, it will be refunded as soon as it comes to our notice.

Cancellation by Customer:
If you want to modify or cancel your order just send an email to panchanankarjyalay@gmail.com. We will make every effort to accommodate your request. However, once an order has been submitted we cannot guarantee that a purchase can be canceled or modified. Once you have received your online order if it is found to be a wrong product or damaged please contact us within 3 days of receipt and we will arrange a replacement.

statues and sculptures
In case you purchased an item from this segment and the item shipped and sold by SWAMIJEE.IN is defective, SWAMIJEE.IN will replace the item.

Guggal, Kumkum, Satin clothes
These items can be returned within 10 days from the day the shipment is received. But the main condition for returning these items is that they should be returned unused i.e. the mass of the packed item should be more or less the same.

These items fulfilled by SWAMIJEE.IN are eligible for free return shipping. If the product’s purchase page includes a “free return” message, the product is eligible for free return shipping. If the product return is not the result of a SWAMIJEE.IN error, we will not refund the shipping charges.

yantra
The Yantra provided by Swamiji is made of gold, silver or copper as per the demand of the customer. If they are not satisfied with the quality of the metal used, the entire instrument can be replaced, but free return shipping will not be available. If they demand the use of any other metal for making the instrument, the demand should be made before the product is dispatched. SWAMIJEE.IN is not responsible in any way if a demand is made after the shipment process, and the product will not be returned.

Gemstones
Gemstones are precious gems that have great astrological value. At swamiji.in, we try our best to provide these stones to our customers at most reliable prices. In case these gems are purchased, and the need is felt to return the gems, Swamiji.in offers the option of refund, replacement or purchase a new one. Unless the stone provided by Swamiji is defective, the return shipment is not free. Returns of Gemstones are valid within 10 days of receipt of shipment. If the day is exceeded, the substitution will not be valid.

feng shui items
Education Tower, Laughing Buddha, Solar Prayer, etc. are some examples of Feng Shui products sold by Wheel Swamiji. And replaces the product or refund can also be done if demanded.

Non-Returnable Items:
Any items such as Kavach (Amulets), Tantric Herbs, Bhasma etc. purchased from Swamijee.IN are non-returnable. We also do not accept refunds for services that are related to online worship, havan, mantra chanting, diksha etc.

Rudraksha, Mala and Mala
The Rudraksha, Mala and Beads are made from original material and we also provide proof of originality. Hence if the reason for return of the product is other than damage then swamiji.in is not responsible in any way and return of the product will not be accepted.

Once your return has been received and inspected, we will send you an email to inform you that we have received your returned item. We will also notify you of the acceptance or rejection of your refund.

If you’re approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

late or missing refund
If you haven’t received your refund yet, double check your bank account first.

Then contact your credit card company, it may take a while for your refund to be officially posted. If you have done all this and have not yet received your refund, please contact us at panchanankarjyalay@gmail.com.

Shipping & Returns
To return your product, you should mail your product to: panchanankarjyalay@gmail.com.

You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the amount of time it takes for your exchanged product to reach you may vary.

If you’re returning a more expensive item, you may want to consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

need help?
For refund and return related queries contact us at panchanankarjyalay@gmail.com.