Return and Refund Policy

Swamijee.in – The Return and refund policy
Items that have been shipped by blackindeks.com can be returned within 10 days after the date of delivery in majority cases while for a few the return policy can follow the different trends according to their needs and necessities.
Return Policy – If a customer is not satisfied with the product, and he wants to return the Parcel. He/She will not get a refund, they can only get Replacement of the same product. We never send fake items, but sometimes item gets damaged while transportation.
Seller’s return policy:
Swamijee.in Swami ji Anupam Mohanta reserves the right, to refuse or cancel any order for any reason. Cancellation of any order may include limitations on quantities, inaccuracies or errors in product or price issues. Information will be passed on to the buyer if the entire order or any portion of your order is canceled. If an order is canceled after your credit/debit card has been charged, the amount will be reverted back to your account. Any surplus amount for which we might have originally received authorization from your card issuer, if not fulfilled on time by our merchant banker, will not be charged. If the same is charged to your card/bank account in error, it will be refunded as soon as it comes to our notice.
Cancellation by Customer:
If you wish to modify or cancel your order just send an email to panchananswamijee@gmail.com.We will make every effort to accommodate your request. However, once an order has been submitted we can not guarantee the purchase can be canceled or modified. Once you have received your online order if it is the incorrect product or found to be damaged please contact us within 3 days of receipt and we will arrange for correction.
Statues and sculptures
If you have purchased an item from this segment and the item shipped and sold by Swamijee.in is defective then Swamijee.in will replace the item.
Gugal, Kumkum, satin clothes
These items can be returned within 10 days from the day of receipt of shipment. But the main condition for these items to be returned are, they should be returned unused that is, the mass of packed item should be more or less the same.
These items fulfilled by Swamijee.in qualify for free return shipping. The product is eligible for free return shipping if the purchase page of the product includes a “Free Returns” message. If the return of the product is not a result of the Swamijee.in error, we will not refund the shipping fees.
Parad
The Parad sold on Swamijee.in are completely original but if due to an error the customer feels that the Parad delivered to them are fake then the whole Parad will be returned with no shipping charges applied. The whole amount paid by the customer will be returned as soon as the seller gets hold on the product.
Yantra
The yantra provided by Swamijee.in is made from gold, silver or copper as demanded by the customer. If they are not satisfied with the quality of metal used, then the whole yantra can be replaced but there won’t be free return shipping available. If they demand a different metal to be used to make the yantra, then the demand should be made before the product has been shipped. If the demand is made after the shipment process, then Swamijee.in is in no way responsible, and the product will not be returned.
Gem Stones
Gemstones are precious stones that possess great astrological values. At Swamijee.in, we try our best to provide these stones at the most reliable price to our customers. If the purchase of these gemstones is made, and they feel the requirement of returning the stone, then Swamijee.in provides the option of return, replacement or make a new purchase. The return shipment is not free until and unless the stone provided by Swamijee.in is not defective.

The return of the gemstones is valid within 15 days of receipt of shipment. If the day exceeds then the replacement is not valid.
Fengshui Items
Education tower, laughing buddhas, solar prayer, etc wheel are just a few examples of Feng Shui products sold by Swamijee.in If the product bought and shipped by Swamijee.in is defective at the time of delivery then Swamijee.in takes the sole responsibility and replaces the product or if demanded then the refund can also be made.
Rudraksha, mala, and beads
The rudraksha, mala, and beads are made from the original material and we provide the proof of originality as well. So if the reason for the return of product is any apart from damage then Swamijee.in is in no way responsible and the return of the product will not be accepted.

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